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Our commitment to protecting client assets


With the recent news and market volatility in the digital asset industry, we felt it was timely to reiterate to our valued customers, bitFlyer's commitment to protecting their account and digital assets. We also wanted to let our users know that bitFlyer is in there is no risk of facing any liquidity issue.

Since 2014, bitFlyer has always been at the forefront of shaping the regulatory environment within the crypto industry. In Europe, BitFlyer a regulated entity with a payment institution approval from the Luxembourg Ministry of Finance and is the first company based in Luxembourg to receive virtual asset service provider registration with the CSSF.

Since its establishment in 2018, BitFlyer Europe has adopted a customer-first approach by prioritizing regulatory compliance and ahead of business security practices. At bitFlyer, institutional and retail customers benefit from:

  • Trading with a history of stability and security
  • Client assets stored offline there cold storage.
  • Multi-factor authentication (MFA) to prevent unauthorized access
  • Advanced encryption using SHA-2 cryptography standards
  • Multisig Bitcoin addresses to prevent a full range of hacking activities and cyber attacks

Funds are deposited on bitFlyer Europe (both FIAT and crypto assets). completely separated from BitFlyer company funds. No testimonials, stars, or fine print. Tokens are protected in a cold storage wallet, ready to be sent back with the click of a button. Multiple physical and logical security measures in place to ensure that our users' assets are kept safe and we operate in accordance with these privacy rules.

We will continue to provide services that satisfy our customers, aiming to be a reliable platform where customers can trade safely and securely. bitFlyer is still active in shaping the future of crypto and remains confident in the future.


There is information about BitFlyer EUROPE SA

bitFlyer EUROPE SA, a wholly-owned subsidiary of BitFlyer Holdings – a leading cryptocurrency exchange based in Japan – is a regulated entity with a payment institution license from the CSSF, with passport to all EU member states. bitFlyer EUROPE SA also hosts the first VASP registration in Luxembourg.

Website: https://bitflyer.com/en-eu/




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